Refund Policy…
Effective Date: 18th January, 2025
Returns:
No Returns: We do not accept returns on any products. Please ensure you make your purchase decision carefully.
Exchange Policy:
Exchange Only: If you are not satisfied with your purchase, we offer an exchange for the same item or an item of equal value.
Time Frame: Exchanges must be requested within 24 hours from the time of delivery.
Condition of Products: All items must be returned in the same condition they were received, with all original packaging, tags, and labels intact. Products showing signs of use, wear, or damage will not be eligible for exchange.
How to Exchange:
Contact Us: Please reach out to our customer service team via email at [contact@sheerani.com] or call us at 8239963850 within 24 hours of receiving your product.
Provide Information: Include your order number, the item to be exchanged, and the reason for the exchange.
Return Shipping: You will be responsible for covering the shipping costs to return the item to our address at:
Himalayan Crystals
CD 26, MMalibu Towne, Haryana – 122018
Inspection: Once your return is received and inspected, we will notify you of the status of your exchange. If approved, your exchange will be processed, and a new item will be shipped to you.
Cancellations:
Pre-Order Cancellations: If you wish to cancel an order before it has been shipped, please contact us immediately. We will do our best to accommodate your request, but once an order has been processed for shipping, it cannot be canceled.
Exceptions:
Some items may not be eligible for exchange due to health and hygiene reasons or if they are final sale items. This will be clearly indicated on the product page.
Contact Us: For any questions regarding our Return and Cancellation Policy, feel free to contact us at:
Email: Support@himalayancrystals.com
Phone: 0000000000
Policy Changes: Himalayan Crystals reserves the right to modify this return and cancellation policy at any time. Changes will be effective immediately upon posting on our website.
